Shipping Policy

Last updated: August 25, 2026

Thank you for shopping with HOME TECH. We are committed to processing and delivering your orders as efficiently and safely as possible.

This Shipping Policy explains our order processing, shipping, delivery, tracking, and related procedures.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Business days are Monday through Friday, excluding public holidays.

During periods of high demand, promotional events, holidays, or product launches, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a shipping confirmation containing your tracking information when available.

2. Shipping Destinations

HOME TECH may ship orders within the United States and to selected international destinations.

Shipping availability may depend on:

• Product type

• Delivery address

• Carrier availability

• Customs restrictions

• Local laws and regulations

Certain products, including drones, batteries, electronic equipment, or oversized products, may be subject to additional shipping restrictions.

If we are unable to ship a product to your destination, we will contact you and, where applicable, issue a refund.

3. Shipping Costs

Shipping costs are calculated based on factors such as:

• Delivery destination

• Product weight

• Package dimensions

• Shipping method

• Carrier rates

• Order value

Applicable shipping charges will normally be displayed at checkout before you complete your purchase.

From time to time, HOME TECH may offer free or discounted shipping as part of promotional campaigns.

4. Estimated Delivery Times

Estimated delivery times depend on the destination, shipping method, product availability, and carrier.

Delivery estimates displayed during checkout are provided for informational purposes and are not guaranteed delivery dates.

Delivery times may be affected by factors outside our control, including:

• Carrier delays

• Weather conditions

• Customs inspections

• Public holidays

• High-volume shipping periods

• Transportation disruptions

• Incorrect or incomplete addresses

HOME TECH will make reasonable efforts to ensure that orders are delivered as quickly as possible.

5. Order Tracking

When tracking information is available, it will be sent to the email address provided when the order was placed.

Please allow some time after receiving your tracking number for the carrier's tracking system to update.

If your tracking information has not updated for an extended period, please contact us at:

mali.pali.1337@gmail.com

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please verify your shipping details carefully before submitting your order.

HOME TECH is not responsible for delays, losses, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, contact us as soon as possible at:

mali.pali.1337@gmail.com

We cannot guarantee that an address can be changed once the order has been processed or shipped.

7. International Shipping

International customers may be responsible for:

• Customs duties

• Import taxes

• VAT

• Brokerage fees

• Customs clearance fees

• Other charges imposed by the destination country

These charges are generally not included in the product price or shipping fee unless specifically stated at checkout.

The customer is responsible for complying with the import regulations applicable in their country.

HOME TECH is not responsible for delays caused by customs authorities.

8. Customs and Import Restrictions

Certain electronic products may be subject to import restrictions or special regulations depending on the destination country.

This may include products such as:

• Drones

• Cameras

• Lithium batteries

• Electronic accessories

• Wireless communication equipment

Customers are responsible for ensuring that the products they purchase may legally be imported and used in their country.

9. Delayed Packages

Delivery delays may occasionally occur.

If your order is delayed, we recommend checking the tracking information provided by the carrier.

If your package appears significantly delayed or tracking has stopped updating, please contact us at:

mali.pali.1337@gmail.com

We will make reasonable efforts to assist you in locating the shipment.

10. Lost Packages

If tracking indicates that a package has been lost in transit, please contact us.

We may open an investigation with the shipping carrier.

Depending on the results of the investigation and applicable circumstances, we may offer:

• A replacement

• A refund

• Another appropriate solution

Claims relating to lost packages must be submitted within a reasonable period after the expected delivery date.

11. Packages Marked as Delivered

If the carrier marks your package as delivered but you cannot locate it, please:

• Check around your delivery location

• Check with household members

• Check with neighbors or building management

• Contact the shipping carrier

• Verify the delivery address on your order

If you still cannot locate your package, contact us at mali.pali.1337@gmail.com and we will review the situation.

12. Damaged Packages

Please inspect your order as soon as it arrives.

If your package or product arrives damaged, contact us as soon as possible and provide:

• Your order number

• A description of the damage

• Photos of the packaging

• Photos or videos of the damaged product

Please contact:

mali.pali.1337@gmail.com

Approved claims will be handled in accordance with our Return & Refund Policy.

13. Refused Deliveries

If a customer refuses delivery without authorization from HOME TECH, the customer may be responsible for return shipping costs and other associated charges where permitted by law.

Any refund may be reduced by applicable shipping or return costs.

This does not affect any mandatory consumer rights provided by applicable law.

14. Undeliverable Packages

A package may be returned to us if:

• The address is incorrect

• The address is incomplete

• Delivery attempts were unsuccessful

• The package was not collected

• The recipient could not be located

If an order is returned as undeliverable, we may contact you to arrange reshipment.

Additional shipping charges may apply.

15. Multiple Packages

Some orders containing several products may be shipped separately.

You may therefore receive:

• Multiple packages

• Different tracking numbers

• Deliveries on different dates

You will not necessarily be charged additional shipping fees simply because your order is divided into multiple shipments.

16. Order Changes and Cancellations

If you wish to change or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, we may no longer be able to modify or cancel it.

If the order has already been shipped, our Return & Refund Policy will apply.

17. Delivery Responsibility

Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside the reasonable control of HOME TECH.

We will nevertheless make reasonable efforts to assist customers with delivery issues and carrier investigations.

Nothing in this policy limits any consumer rights that cannot legally be excluded.

18. Contact Us

For questions regarding shipping, delivery, tracking, or your order, please contact:

HOME TECH
Email: mali.pali.1337@gmail.com
Address: 5830 E 2nd St, Casper, WY 82609, United States