Privacy policy

Privacy Policy

Last updated: August 25, 2026

At HOME TECH, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our online store, make a purchase, contact us, or otherwise use our services.

1. Information We Collect

When you use our store, we may collect the following types of personal information:

Full name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order history
IP address
Browser and device information
Website usage and interaction data
Information you provide when contacting customer support

Payment information may be processed directly by third-party payment providers and may not be stored directly by HOME TECH.

2. How We Use Your Information

We may use your personal information to:

Process and fulfill your orders
Process payments and refunds
Arrange shipping and delivery
Provide order confirmations and updates
Communicate with you regarding your purchases
Provide customer support
Detect and prevent fraud or unauthorized transactions
Improve our products, services, and shopping experience
Comply with legal and regulatory obligations
Send marketing communications where permitted by law

You may unsubscribe from marketing communications at any time.

3. Shopify

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.

Your personal information may therefore be processed by Shopify in accordance with its own privacy practices and security standards.

4. Payment Processing

Payments may be processed through third-party payment providers.

These providers may collect and process payment information necessary to complete your transaction. Their handling of your information is governed by their own privacy policies.

5. Shipping and Delivery Providers

We may share necessary personal information, such as your name, shipping address, phone number, and order details, with shipping companies and logistics partners for the purpose of delivering your order.

We only provide information reasonably necessary to complete the delivery.

6. Cookies and Tracking Technologies

Our online store may use cookies and similar technologies to:

Keep the store functioning properly
Remember your preferences
Maintain your shopping cart
Analyze traffic and performance
Improve your shopping experience
Measure advertising effectiveness
Provide personalized advertising where permitted

Depending on your location, you may be able to manage your cookie preferences through the cookie banner or your browser settings.

7. Advertising and Analytics

We may use analytics and advertising services provided by third parties, including search engines, social media platforms, and advertising networks.

These services may use cookies, pixels, or similar technologies to collect information about how visitors interact with our store.

Where required by law, advertising or analytics cookies will only be used after obtaining your consent.

8. How We Share Personal Information

We may share personal information with trusted service providers that help us operate our business, including:

Shopify
Payment processors
Shipping and logistics providers
Technology and hosting providers
Analytics providers
Advertising and marketing partners
Customer support providers
Professional advisers where necessary

We may also disclose information where required by law, court order, legal process, or to protect our rights, customers, or business.

We do not sell your personal information in the ordinary meaning of selling personal data for monetary consideration.

9. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes described in this Privacy Policy
Maintain business and transaction records
Resolve disputes
Prevent fraud
Meet tax, accounting, and legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

11. International Data Transfers

Some of our service providers may process or store personal information in countries other than the country in which you live.

Where required, appropriate safeguards may be used to protect personal information transferred internationally.

12. Your Privacy Rights

Depending on your country or region, you may have rights relating to your personal information, including the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Restrict or object to certain processing
Request a copy of your information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Submit a complaint to a relevant data protection authority

To exercise your privacy rights, please contact us using the information below.

13. Children's Privacy

Our store is not intended for children who are not legally able to enter into online purchase agreements.

We do not knowingly collect personal information from children in violation of applicable laws.

14. Third-Party Links

Our store may contain links to third-party websites or services.

HOME TECH is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.